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Shared clients, vendors, contacts, and locations referenced by every app.
Encrypted password manager with TOTP — credentials linked to clients and inventory assets.
Cross-app dashboards — Ops TV for the team-wide view and per-client dashboards for QBRs. Pulls live from every other app.
Report bugs and request features for any SuzorOS app. Submissions are triaged, planned, and tracked through to shipped — with auto-captured context (page URL, active client, browser) so admins don't have to ask.
Track contract billing schedules, invoices, and renewals.
Import 3-way budgets from Excel and track variance against QBO actuals.
Continuous internal P&L — headcount planning, expense lines, revenue auto-flow from CRM.
Track client product orders from new through delivery.
Ticket inbox for client support requests, with email ingestion and links to orders.
Build, present, and archive each client's annual IT budget — with line-item justifications and Excel export for school-committee / town-meeting approval.
Security posture, infrastructure alerts, maintenance, and CIS assessments.
Per-client approval workflows, maintenance windows, and the audit trail for production changes.
Cross-client device + SaaS inventory across every category.
Sales pipeline — prospects, deals, branded quotes, renewals. On deal won, hands off to Projects (one-time work) or Contract Tracker (recurring service contracts). The first SuzorOS-native sales workflow.
Track per-client software subscriptions with seat assignments and the renewal pipeline. Connects to inventory (seats → contacts/assets) and budgets (auto-pre-fills software lines).
Monthly per-client IT reports — exec summary, help desk SLA metrics, system uptime, this-month's notes. One-click PDF for QBR review.
First-class tracking for client-services delivery work — chromebook refreshes, network builds, migrations, audits. Phases, lifecycle states, and cross-app FK linkages to tickets, changes, orders, assets, and budget lines.
